Privacy Policy

Thank you for visiting our men's shoe store website/app! We value your privacy and personal information protection, and promise to handle your personal information in strict accordance with relevant laws and regulations. This privacy policy will detail how we collect, use, store, protect and share your personal information.

Please read and understand this privacy policy carefully before using our services. If you agree to our privacy policy and continue to use our services, it means that you agree that we will process your personal information in accordance with this policy.

1. Types of information we collect

The personal information we collect is mainly divided into two categories:

1.1 Information you actively provide

When you use our website/app, you may actively provide some personal information, including but not limited to:

Information provided when registering an account: such as your name, email address, mobile phone number, delivery address, user name and password, etc.

Order information: such as the items you purchased, payment method, delivery address, consignee information, etc.

Customer service communication: feedback and suggestions you provide when you communicate with our customer service team.

1.2 Automatically collected information

We may automatically collect certain information related to your use of our services, including but not limited to:

Device information: such as your device model, operating system, IP address, browser type, etc.

Browsing behavior information: such as your browsing history, search history, click behavior, etc. on our website/app.

Location information: If you agree to authorize, we may collect the geographic location data of your device to optimize your shopping experience (such as nearby store information, delivery address, etc.).

2. How we use your personal information

We will provide, optimize and personalize our services based on the information you provide and the automatic information we collect. Specific usage scenarios include:

Order processing and delivery: We need your name, address, phone number and other information to process orders, arrange delivery, and provide after-sales service.

Customer support and communication: When you contact our customer service, we will use your information to answer questions, handle complaints and suggestions.

Personalized recommendations and advertising: Based on your shopping habits, browsing history and interest preferences, we recommend relevant products or promotions to you to enhance your shopping experience.

Payment processing: In order to complete payment transactions, we may use your payment information (such as credit card number, payment account information, etc.).

Data analysis and optimization services: We will analyze your shopping behavior and preferences, improve our products and services, and enhance user experience.

Legal compliance: According to legal requirements, we may need to use your information to perform contracts, resolve disputes, protect our legal rights and interests, etc.

3. How we protect your personal information

We attach great importance to the security of your personal information and have taken the following measures to protect your information:

Data encryption: We will use industry-standard encryption technology (such as SSL encryption protocol) to protect the security of your personal information during transmission.

Access control: Only authorized staff can access your personal information, and they will receive relevant training on privacy protection.

Security protection: We will use technical means such as firewalls and intrusion detection systems to prevent your information from being accessed, leaked or damaged by unauthorized means.

Regular review: We will regularly review and update our data security measures to respond to new security threats.

4. How we share your personal information

We may share your personal information with third parties in the following circumstances:

Share with service providers: We may provide your information to third-party service providers (such as logistics companies, payment platforms, etc.) to complete services such as order processing, delivery and payment. These providers can only use your information to perform related services and may not use it for other purposes.

Legal requirements: We may disclose your information when required by laws and regulations, such as at the request of judicial or government agencies or in accordance with legal procedures.

Mergers and acquisitions: If our company undergoes a merger, sale or asset transfer, your personal information may become part of the transaction, but we will notify you and require the new recipient to continue to protect your information.

5. How to manage your personal information

5.1 Access and update

You can view, update or modify the personal information you provide (such as contact information, shipping address, etc.) through your account page.

5.2 Deletion and cancellation

If you want to cancel your account or delete your personal information, please contact our customer service and we will handle it according to your request. If your information is protected by law, we will delete it to the extent permitted by law.

5.3 Privacy settings

You can choose whether to receive our promotional emails, text messages or push notifications. If you do not want to receive such information, you can adjust it in your account settings or let us know by email/text message.

6. Children's privacy protection

Our services are not aimed at minors, and we will not intentionally collect personal information from children under the age of 16. If we find that personal information from children under the age of 16 has been collected, we will take measures to delete the information as soon as possible.

7. Updates to the Privacy Policy

We may update this Privacy Policy from time to time to adapt to changes in laws and regulations or adjustments to our business. We will post the latest Privacy Policy on the website/app and indicate the update date. Please review the Privacy Policy regularly to ensure that you understand how we protect your personal information.

8. Contact Us

If you have any questions about this Privacy Policy or need further information on how to handle your personal information, please feel free to contact us at any time:

Customer Service Email: ffll@gmail.com

Thank you for trusting our service. We will continue to protect your privacy and provide you with a quality shopping experience!